Updated as of October 12th, 2020
CoinUp Ltd (“CoinUp” “we” or “us”), a HK company, has established this Privacy Policy to explain how we may collect, retain, process, share and transfer your Personal data when you use our Software, and our Services, and to allow you to make an informed decision about how you will use our Services.
Our "Services" include the Software on this website, the services provided thereon, and all related services, applications, components, programs, software, listings, directories, tools, updates, databases and information made available and utilized. References to "you" or “user” in this Agreement means you, your duly authorized representatives and any entity you may represent in connection with your use of the Services.
This Privacy Policy addresses only our practices with respect to information we collect in the course of using our Services and does not apply to information about you that might be collected by a third-party website or an offering linked to or otherwise accessible from our Services. Any information collected, obtained and/or used by any such third parties is subject to the privacy policies of those third parties. We encourage you to review the policies of such third parties.
CoinUp may collect information about you when you visit our Sites or use our Services, including the following:
We are able to deliver, personalize, and improve our Services by combining and using the information that we have about you to understand how you use and interact with our Services. We also may use the information that we have about you for the following purposes:
We will not share the personal information we collect about you with any third party for their own marketing purposes without your consent. We do not sell, license or share information that individually identifies our users with companies, organizations or individuals outside of CoinUp . We will share your information in the following ways:
We use cookies, pixel tags, web beacons, and similar files or technologies to collect and store the information we automatically collect about your computer, device, and product usage. We use the term "cookies" in this policy to refer to cookies and all such similar technologies that collect information automatically when you are using CoinUp ’s Services.
We retain the information we collect about and from you for as long as necessary to fulfill a business purpose or comply with a legal request. We may also choose to anonymize certain information you provide to us so that it can no longer be attributed to you if we would like to retain it for longer periods of time.
We maintain technical, physical, and administrative security measures designed to provide reasonable protection for your personal data against loss, misuse, unauthorized access, disclosure, and alteration. The security measures include firewalls, data encryption, physical access controls to our data centers, and information access authorization controls. While we are dedicated to securing our systems and Services, you are responsible for securing and maintaining the privacy of your password(s).
The Sites and Services are not directed to children under the age of 13. We do not knowingly collect information, including personal data, from children or other individuals who are not legally able to use our Sites and Services. If we obtain actual knowledge that we have collected personal data from a child under the age of 13, we will promptly delete it, unless we are legally obligated to retain such data. Contact us if you believe that we have mistakenly or unintentionally collected information from a child under the age of 13.
CoinUp may transfer your personal data to countries other than the one in which you live. In particular, your personal data will be transferred to and processed in the United States where many of our central databases operate. By using the Services, you acknowledge that the data protection and other laws of other countries, such as the United States, may provide a less comprehensive or protective standard of protection than those in your country, and consent to your personal data being collected, processed and transferred as set forth in this Privacy Policy and US law. CoinUp offers European Union Model Clauses, also known as Standard Contractual Clauses, to meet the adequacy and security requirements for our users that operate in the European Union.
Individuals located in certain countries, including the European Economic Area, have certain statutory rights in relation to their personal data. Subject to any exemptions provided by law, you may have the right to request access to personal data, as well as to seek to update, delete or correct this Information. If you wish to exercise any of these rights, please contact us. To the extent that CoinUp ’s processing of your personal data is subject to the General Data Protection Regulation, CoinUp relies on your consent. If we have collected and process your personal data with your consent, then you can withdraw your consent at any time.
Subject to applicable law, you also have the right to (i) restrict CoinUp ’s use of your personal data and (ii) lodge a complaint with your local data protection authority. If you are a resident of the European Economic Area and believe we maintain your Personal data within the scope of the General Data Protection Regulation (GDPR), you may direct questions or complaints to our lead supervisory authority.
If you are located in Brazil, you may direct questions or complaints to the Brazilian Data Protection Authority
For more information about protecting your privacy, you may wish to visit http://www.netcoalition.com and http://www.privacyalliance.org. In addition, the Federal Trade Commission Consumer Response Center offers a helpline at 1-877-FTC-HELP (1-877-382-4357) to allow consumers to make comments or inquiries regarding companies and business practices. If you have questions about this Privacy Policy, or if you would like access to personal information we may have about you in our files, to correct, update or to have us delete it, or if you would like to notify us of your choice to opt-out of any sharing of your personal information, please contact us at the address below.
Please also feel free to contact CoinUp if you have any questions about this Privacy Policy or CoinUp ’s practices, or if you are seeking to exercise any of your statutory rights.
Contact us at: info@coinup.org
Phone +852265488000